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Pio remote does not connect to Cloud

I tried to get started with pio remote. When i ran pio remote agent list to see what happened it installed a bunch of packages and then outputed:

File "/Users/$$/.platformio/packages/contrib-pysite/cryptography/hazmat/bindings/openssl/", line 215, in _verify_package_version
    raise ImportError(
ImportError: The version of cryptography does not match the loaded shared object. This can happen if you have multiple copies of cryptography installed in your Python path. Please try creating a new virtual environment to resolve this issue. Loaded python version: 3.1.1, shared object version: b'37.0.2'

I then created a virtualenv and tried it there but it now it just hangs and outputs

2022-06-08 16:43:23 [warn] Could not connect to PIO Remote Cloud. Reconnecting...

Before i only logged in to my platformio account with pio account login . Is the failure to connect related to the packages verision?

It was a firewall issue