Not very happy that I just paid good money to use something and it won’t let me. Already pissed that I didn’t realize the debugger cost money, and I created an account 2 months ago and didn’t even have a JTAG device until today which meant I never even got a trial.
Could you please provide some information about:
- The PlatformIO version of your installation
- The IDE you use
- Your operation system
- Which JTAG Adapter and (development) board you’re using
- Exacly, which error do you get
- What’ your PIO Plus Plan
We need the exact error message here. Also, are you using it with the VSCode IDE or from the shell?
If you are using the CLI: Especially important are the output of the commands
pio account show. If it tells you “You are not logged in.”, then do a
pio account login and fill in the details. Note that the account on the community forum might be different to the account details entered here.
If using the IDE: Check that you are logged in and that you see your plans you’ve paid for. http://docs.platformio.org/en/latest/plus/pio-account.html#platformio-ide
Could you try to logout/login again?
Yes I was able to get it working after logging out and logging back in again in PIO.