Getting a E (207) psram: PSRAM ID read error: 0xffffffff when i tried to use serial monitor

when i upload to my esp32 everything seems fine. But when i tried to open the serial monitor i am receiving this message: E (207) psram: PSRAM ID read error: 0xffffffff

my platformio.ini:

[env:upstream_develop]
platform = https://github.com/platformio/platform-espressif32.git
board = ttgo-t-beam
framework = arduino
monitor_speed = 115200
lib_deps =
    mobizt/Firebase Arduino Client Library for ESP8266 and ESP32@^4.0.3
    paulstoffregen/OneWire@^2.3.7
    milesburton/DallasTemperature@^3.11.0
    beegee-tokyo/SHT1x-ESP@^1.0.2

Can you link to where exactly you bought your board?