Cant login to my account in the IDE

Advanced Solutions PlatformIO Account
1

Whenever i try to log into my account in the IDE i get this error. When i made my account i used sign in with github, but also tried to reset my password from account settings.

Error code:

Traceback (most recent call last):
File "main.py", line 16, in init main (C:\users\vagrant\appdata\local\temp\tmpetrrt4\main.c:3273)
File "cmd_debug.py", line 19, in init cmd_debug (C:\users\vagrant\appdata\local\temp\tmpetrrt4\cmd_debug.c:16792)
File "C:\Users\PC\.platformio\packages\_tmp_installing-tnuy1a-package\twisted\internet\protocol.py", line 15, in <module>

from zope.interface import implementer
ImportError: No module named zope.interface
2

Could you open Windows cmd and run

pip list

Also, try to remove HOMEDIR/.platformio/packages folder and start again.

3

pip list:
‘pip’ is not recognized as an internal or external command,
operable program or batch file.

After i deleted the .platformio/packages folder it seems to work, except i get bad login now
might be because i just changed my password, so i will try again later

update:
i can log in to the website, but not the ide. Now the ide just gives me bad credentials error:
Error: [API] Account: Bad credentials

4

We have 2 different accounts: 1 for Community Forum (where we now) and another for PlatformIO Core Redirecting...

5

I have the same issue with logging in. I can login through platformio core, but not the ide within atom, it just hangs…

6

Strange issue. Try to kill it and start again. Do you use the latest version of IDE? What do you see on PIO Home page?

7

Restarted it and pc, nothing different. Yeah, latest version.

This is what home page shows

8

It works for me now. After i deleted the package folder the login works again. Thank you for helping.